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Willowave Privacy Policy

Effective Date: September 1st, 2025

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Willowave is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use the Willowave mobile application (the “App”) and related services.

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1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, login details, and subscription status.

  • Payment Information: Processed securely by third-party platforms (Apple App Store). We do not store full payment details.

  • Usage Data: How you use the App (soundscapes selected, session length, frequency, preferences).

  • Device Information: Device type, operating system, and diagnostic data.

  • Optional Input: Affirmations, moods, or custom entries you provide for personalized experiences.

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2. How We Use Your Information

We use your information to:

  • Deliver and personalize soundscapes, affirmations, and app features.

  • Process subscriptions and purchases.

  • Improve and optimize the App.

  • Ensure security, prevent misuse, and comply with legal requirements.
     

3. How We Share Information

We do not sell your personal information. We may share limited data with:

  • Service Providers: For hosting, analytics, and payment processing.

  • Legal Authorities: If required by law or to protect safety and rights.
     

4. Data Storage & Security

Your data is stored securely and retained only as long as necessary. While no system is 100% secure, we use industry-standard measures to protect your information.

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5. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your data.

  • Opt out of marketing communications.

  • Withdraw consent for certain features.
    To exercise these rights, contact us at [Insert Email].

     

6. Children’s Privacy

We do not knowingly collect personal data from children. If you believe we have done so, please contact us for removal.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App with a new effective date.

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8. Contact Us

If you have questions about this Privacy Policy, please contact us:
 

Willowave Team
hello@willowaveapp.com

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